Flexibility Issues in Workflow Management Systems
نویسندگان
چکیده
In order to adequately support the execution of business processes in an increasingly turbulent world with shorter cycle times, workflow management systems must provide higher support for flexibility. This paper discusses flexibility requirements which arise from changes in the environment and in the organizational structure, alterations of workflow types, and exceptional situations in specific workflow instances. Consequences on process type design and process enactment systems are sketched.
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